On-Demand End User and Admin Portals
In an ideal world, ensuing system load is known ahead of time and algorithms are able to create an optimized schedule of resource allocation and usage. In the real world, users and systems are continuously disrupting the status quo with new requests, changes to existing requests, and premature termination of active requests. While this may be a challenge for the system management software, the objective must be optimization of system performance with the ongoing interruptions of human interaction.
This implies creating portals, API’s and other interfaces to allow human actors full access to insight into current, historic, and future state. This also requires the development of intuitive tools for making and acting on optimal decisions. The resulting portals allow full on-demand system access, self-provisioning, personalization, and full spectrum self-service.
AI staff have decades of experience delivering custom portals tailored for the unique problem space associated with a given industry and customer set. These portals are customized to manage the industry-specific end-user and admin decision-making and operations tasks. Years of customer deployments have allowed customized solutions that maintain consistent design principles which enable rich situational awareness and real-time control over SLA’s, budgets, loads, and account settings.